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Hotel Reservations Clerk
Post Date: 11/09/2008
Hours: Full Time
Job Location: Hampshire, England
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Job Title: Hotel Reservations Clerk
Description
• Purpose - to take inbound calls on the Reservations Line and convert into sales • Agents will need to complete the online reservation form on the Travelodge Website • Agents will need to find the correct room type at the preferred location, confirm prices and availability before taking the guest details • Agents will also be required to handle customer queries, offer alternative accommodation (up sell), requests for information (directions, facilities etc), payment enquiries • The agent will be the voice of the company so it is imperative they are efficient, professional, with good sales skills, whilst understanding the importance of Brand representation
Details
Job Ref: JW - TL
Hours: Full Time
Location: Hampshire, England
Working Term: Permanent
Salary: £5.75 per hour + bonus

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